Why Kindness Heals: empathy for a patient — listening, connecting, and validating them

While some clinicians don’t appreciate this reality, research has demonstrated that when a physician or nurse shows empathy for a patient — listening, connecting, and validating them — the patient is more likely to recover faster across a wide variety of medical conditions to even include surgery.

One study has demonstrated that an empathetic interaction with a physician can have as much of a positive impact on one’s risk of heart attack as taking an aspirin a day.

James R. Doty, M.D.