Why it’s better to be convincing than to be right

Empathy: As a female CEO, I am a strong believer that the future of the workplace depends on the skills that women naturally possess, such as empathy and emotional intelligence. Why is it so important for us to imagine the lives of others? Well, our careers would be short-lived if we didn’t.


While sympathy is about feeling sorry for someone, empathy is about understanding. In any business negotiation, employee/manager discussion or team meeting, you’re destined to lose if you can’t imagine the other person’s point of view.