Professor Lorraine Gamman focuses on the different degrees of empathy and why these are important for design.
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There is a popular myth that autistics lack empathy. I think most parents of autistic children (and autistics themselves when asked) recognize that as false. What I think is more fair to say is that empathy can be hard, hard for anyone. And if I’…
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In association with UCSD’s Stein Institute for Research on Aging, Dr. Eyler has been leading studies to understand more about how older adults perceive the feelings and needs of those around them and the factors that drive them to reach out and help o…
by Aaron GustafsonFor a while now I’ve been beating the “empathy” drum (notes), trying to get folks in our industry to understand the importance of creating connections with the people for whom we build software, websites, etc. After …