Bloom assumes the reason we empathize is to make ourselves feel better. I disagree. (I don’t know what evidence Bloom has of this. He references Peter Singer’s The Most Good You Can Do and warm-glow giving, but I am also unable to find evidence there).
The value empathy provides is a medium to solve the problems of others. By leaving our own epistemic vantage point we can identify and solve the real problems that would have otherwise gone unnoticed. Furthermore, empathy allows us to apply one of our most valuable resource in improving society: our knowledge.
Empathy helps solve some of the worlds toughest problems that affect a large demographic all while creating solutions that actually fit in the narrative of users lives. Is this not the core of effective altruism ?