Waltham firm helps computers learn empathy by mapping the human face

“We spend a lot of time with our devices, yet our devices have no clue how we’re feeling,” said el Kaliouby, a former MIT research scientist with a doctorate from Cambridge University in the UK. “There’s an opportunity here. Our devices could be more empathetic.”

If a student got stuck on a tough math problem, an empathetic school computer would recognize the confused look on his face, and instantly offer additional help.

An office laptop might see that a worker is bored, and suggest that he take a coffee break or play a simple computer game. A TV that notices that nobody laughed at last night’s Adam Sandler movie might suggest Woody Allen next time.

by Hiawatha Bray