The Value of Empathy
In December of last year, I clicked on an article from Fast Company about the most empathetic companies in the world. In fact, that was the title: “These Are The Most Empathetic Companies In The World.”
I remember skimming the piece made me want to launch my computer into the sun, especially after I clicked through to look at the survey and the overall methodology. It’s been more than two months now, and I haven’t been able to stop thinking about just how flawed and bad the entire underlying idea is: The idea that we can measure empathy.