Corporate empathy is not an oxymoron,” concluded an article in theHarvard Business Review on January 8. “It is a hard skill that should be required from the board-room to the shop floor…”
We know empathy can be taught and that committed leaders can create a more empathetic and compassionate corporate culture. Empathy is the oil that keeps relationships flowing smoothly. It creates bonds of trust, which result in higher-quality teamwork.
Numerous studies link empathy to better business results. We believe it is important to continue to inculcate empathy and compassion at work.