Stanford Graduate School of Business Marketing Professor Jennifer Aaker explores the value of harnessing empathy to design products and improve the performance of employees.
- Empathy, understanding how others think and feel, is what connects us
- New technology like virtual reality is making it even easier to teach empathy
For more from Professor Aaker, watch these videos:
- How to Use Humor to Improve Creativity, Health, & Relationships: http://stanford.io/1Ubr1wP
- Why It Matters to Have Purpose in Your Life: http://stanford.io/1SmF56Z