Experts have been helping rebuild police -community relations — by getting cops to see themselves through residents’ eyes
Last week, the Department of Justice rolled out a major new initiative to try to repair the relationships between local police departments around the country and their communities. It’s an issue that has become especially timely after the militarized police response to protests in Ferguson, Missouri.
by Dara Lind
A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts. Empathy: it’s a buzzword in the UX design world. Everybody’s doing it! But w…
by: Michelle Adams – Gordon Training InternationalWe all need people who will listen, who will give us what Dr. Carl Rogers referred to as minimal evaluative feedback (or Reflective Listening) and what was later named as Active Listenin…
Jamil Zaki FounderEmpathy is a vital social “glue” that connects people, but it often wavers just when we need it most, such as during interactions with people from different backgrounds. Empathy often falters when people encount…
The Common Core requires that teachers teach more nonfiction, but how will that affect students? As people are experiencing fiction in their own ways, they are practicing empathy. The fiction they read allows them to experience life as someone els…
