We’re not born with empathy; it’s a useful skill that needs to be developed. Here are a few suggestions on how lawyers can develop this ability.When U.S. President Barack Obama nominated Judge Sonia Sotomayor to the nation’s Supreme Court back in 2009,…

In this post you will learn the common empathy traps that we tend to fall in. Once you know the how to avoid the pitfalls, you’ll be ready to start building your emotional muscles. Fortunately for us, awareness and a little practice goes a long w…

Understanding how people experience the world is key to developing new services. The Empathy map, based on a template developed by Osterwalder and Pigneur, in Business Model Generation, 2010, enables people commissioning and designing services to …

Big Empathy is about expanding our empathy to embrace the suffering and well-being of more of life, more deeply, more competently, and more seamlessly than we normally do.Below are six potentially complementary paths – not methods, but general ap…