Working in the world of design, I hear a lot about leveraging empathy to make great experiences with products. Empathy has become a cornerstone of Human-Centered Design because you approach every problem by first listening, then searching for understanding, and finally developing a feeling for what it’s like to walk in a person’s shoes.
The process of developing empathy allows you to create solutions for known desires and pain points instead of assumptions and gut feeling.
A BUSINESS CASE FOR EMPATHY TRAININGParmar points out that five of the top 10 most empathetic are technology companies that are also the fastest growing. “Their market capitalization has grown this year by 23.3% compared to a weighted average of 5.2% o…
Jan Birchfield, Ph.D. writes about the basis of a shared ethic in leadership—happiness—and why we should look inward before trying to solve the world’s problems.Social entrepreneurship has given me, and many others, a great …
“Capabilities Day” at Holy Cross was part of a Catholic Schools Week program designed to give students a peak into what living with a disability is like, and help foster empathy for children different than themselves, Principal William Bell…
Lantern Theater Company is partnering with the Sidney Kimmel Medical College (SKMC) of Thomas Jefferson University to create an introduction to drama, acting, and playwriting for students of health professions, residents, and Jefferson faculty.Conceive…
