Literary fiction is particularly stimulating, prompting us to understand and feel empathy.
Measuring this empathetic response, researcher Dr. Raymond Mar and a few others were lead by no other than Oatley, who were the first to use the “Mind of the Eye Test”. Participants were shown 36 images of people’s eyes.
They had to choose among them, one of the four terms offered to decipher what they were thinking and feeling.
Communication is a core aspect of being human. Pretty much every human activity depends on it—working effectively, enjoying the intimacy we want in our lives, building community and creating change and, just as importantly, fostering self-compass…
The arguments you need to explain why empathy is a key to life-long learning. Look no further than the role of empathy in human-centered design, in conflict resolution, in the boardroom—yes, even in the preservation of earth…
When children with conduct problems see images of others in pain, key parts of their brains under-react, according to new research published today in Current Biology. The study, led by researchers at the UCL Division of Psychology and Language Sci…
In my post on customer experience trends for this year, I named 2014 as “The Year of Empathy.” Empathy is a critical component to any customer experience effort. To help ignite the discussion on this important topic, we launched t…
