“If you have no ability to empathize, then it’s difficult to give people feedback, and it’s difficult to help people improve. Everything becomes harder,” said Stewart Butterfield, the co-founder and chief executive of Slack.
When we talk about the qualities we want in people, empathy is a big one.
If you can empathize with people, then you can do a good job. If you have no ability to empathize, then it’s difficult to give people feedback, and it’s difficult to help people improve. Everything becomes harder.
One way that empathy manifests itself is courtesy.
