“Medical humanities is a way of sensitizing students and doctors and nurses to the experience of illness,” Stephen G. Post, the center’s director, said. “And that in turn builds empathy because you can’t have much empathy or good communication unless you’re willing to observe pretty carefully what someone is experiencing and connect in that.
And that in turn leads to good clinical and ethical decisions and outcomes because when big items come up they don’t resolve themselves without good communication and good empathy.”