Researcher Takes on ‘Empathy Fatigue’ in the Workplace

Distancing and dehumanizing behavior actually compounds problem A nurse refuses to help an ailing alcoholic who is upset to find a hospital detox unit closed.

 

These harsh, real-life scenarios helped inspire Eve Ekman, a doctoral student in social welfare at the University of California, Berkeley, to study empathy burnout in the workplace, a condition expected to skyrocket this year due to the stress caused by the nation’s financial crisis.