Empathy is a basic human capability that allows all people to ‘read’ each other naturally – it is a ubiquitous  ability we could not live without, yet it is typically taken for granted and rarely trained.While it’s not…

by Aaron GustafsonFor a while now I’ve been beating the “empathy” drum (notes), trying to get folks in our industry to understand the importance of creating connections with the people for whom we build software, websites, etc. After …

Can empathy be taught?A healthy body of research has proven that learning empathy can make a difference in students’ attitudes toward poverty.In one study, researchers measured college students’ attitudes toward people in poverty before and…

Activists are experimenting with virtual reality as a way to foster empathyThe Virtual Human Interaction Lab (VHIL) at Stanford, which studies human interactions in immersive environments, has conducted numerous studies illustrating that virtual realit…