Empathy, as it’s been talked about recently, is most often framed as something important to practice for our users. It’s important to make sure we’re helping our users get the content they desire or get through the flow of our site to do what’s important to them.
What is getting lost, though, is that empathy is just as important for us to practice as we interact with our team members—all of us, developers, designers, writers, and project managers, can practice empathy as we work with our teammates.
Empathy is just as much about our interactions with each other while we build our sites, as it is about how we treat our users.
As I’ve thought more about this, I’ve come up with a few ways to practice empathy with my teammates.