“I can’t come up with any new ideas if all I do is exist in my own life.”Empathy is the capacity to step into other people’s shoes, to understand their lives, and start to solve problems from their perspectives. Human-centered d…

Is the racial empathy gap in America growing? It seems so. At least judging by the chatter of comments surrounding the trial. Dean Obeidallah says if we don’t get past the knee jerking defensiveness when discussing race, we will likely be burying …

The common denominator of all types of bullying is a lack, or erosion, of empathy. Nurturing empathy, a potential that is present in almost all children, is therefore at the heart of interventions to prevent bullying. In the end, Bazelon raises a …

Patient experience isn’t just about the metrics. To create sustainable improvements, you need employees to invest in patient care and connect with their patients.Learn how to foster a culture of empathy at your organization and perform purposeful leade…