Natick officer talks man off bridge — ‘It’s just empathy’ – The Boston Globe

“It’s just empathy. He just needed someone to talk to,” Punch said. “I told him we could get him to a hospital, I could help him brainstorm for jobs, basically just saying he didn’t want to jump off that bridge, he just needed help.”

The man remained on the bridge, with one leg over the ledge, so Punch employed another approach: asking the man to consider the police officers.