This session will describe a company-wide program to generate user empathy among one company’s engineering workforce through direct user interaction. Attendees will learn about how the program was designed to address key challenges, the results achieved, and the lessons learned.
https://www.linkedin.com/in/mkronthal
http://www.askvisory.com/mkronthal
This booklet addresses the issue of empathy in the care environment, for paid carers or volunteers. Empathy allows you to have a better understanding of the person you are caring for. This booklet covers four practical ways to get you thinking alo…
In 1972, Jane Fonda sparked international controversy when she was photographed laughing and clapping with North Vietnamese soldiers — a photograph she’s apologized for ever since. What I learned is, we have to listen to each other,…
Giving prescribed does of ‘love hormone’ oxytocin to men suffering from post-traumatic stress disorder (PTSD) can instill empathy and compassion in them toward women, reveals a study. The researchers hope that in the future, oxytocin …
By Joelle Ruben, MSW – Social Work Today -Vol. 15 No. 2 P. 12Instructors and students stress the importance of empathy in the classroom, even as researchers debate how—and whether—this trait can be learned.///Both aspiring social workers, n…
