This session will describe a company-wide program to generate user empathy among one company’s engineering workforce through direct user interaction. Attendees will learn about how the program was designed to address key challenges, the results achieved, and the lessons learned.
How do schools get to the point where kids not only think that they can make a difference, but they actually go out and do it? What is the secret to their success? What did their teachers do right?
After interviewing numerous Changemaker Schools across the country to help share their stories, insights and inspiration I discovered that there is a very clear, basic recipe for making a difference at any age. It goes like this: first, start with empathy.
Encourage and apply it. Second, work in creative leadership opportunities. Combine them together. Then watch nascent social entrepreneurs grow.The two basic ingredients are always the same….
1. Start with empathy. Empathy doesn’t just mean treating others better; it means doing better. It is the foundational skill that lies at the core of social change because it is what motivates us toward altruism and cooperation beyond our narrow selfinterests.When people are encouraged to identify and empathize with others, and then act on that feeling, it can become a driving force for change. If it gains enough momentum to reach the tipping point, this force can literally change the course of human history. Sounds like a series of huge leaps of logic, right?