Our approach for shaping the resulting empathy toolkit was to gather additional existing research and collaborate with other knowledge experts within the company.
We then coordinated a beta program for the toolkit to test the content and the toolkit format with designers and engineers.
At the same time, we also validated some user assumptions with a quantitative survey of the clients current customer base.
Many say our health-care system lacks compassion. I too at times feel that pills and surgeries, CT scans and radiation therapies, biopsies and blood tests have become a priority in medicine and that compassion — the “touchy-feely&rdqu…
My children are a gift to me, and I hope to raise them in such a way that they are also a gift to this world. At 2 and 10 they are exemplifying behaviors that reflect values most important to my husband and me.One of the things I’ve always tried to do …
Australia21 presents Mindfulness, Empathy & Compassion – The Building Blocks of a Mindful Nation. Proudly supported by The University of Melbourne and SANE Australia. Do you want to live in a more mindf…
Forest Hills Middle School students Justin Hammonds and Nasir Smith try their hand at tying neckties while wearing glasses that obscure their vision and headphones providing a din of distraction. The exercise was meant to simulate symptoms of dementia …
