1) Give people the benefit of the doubt. Most of the time people have good intentions. Many of us, myself included, have been trained to be cautious and suspicious of others, even seeing this as an important and effective skill in life and business. However, we almost always get what we expect from people, so the more often we give people the benefit of the doubt, the more often they will prove us “right,” and the less often we will waste our precious time and energy on cynicism, suspicion and judgment.
2) Don’t take things personally. One of my favorite sayings is, “You wouldn’t worry about what other people think about you so much, if you realized how little they actually did.” The truth is that most people are focused on themselves much more than on us. Too often in life, we take things personally that have nothing to do with us. This doesn’t mean we let people walk all over us or treat us in disrespectful or hurtful ways (it can be important for us to speak up and push back at times in life). However, when we stop taking things so personally, we liberate ourselves from needless upset, defensiveness and conflict.
3) Look for the good. Another way to say what I mentioned above about getting what we expect from other people, is that we almost always find what we look for. If you want to find some things about me that you don’t like, consider obnoxious, or get on your nerves — just look for them, I’m sure you’ll come up with some. On the flip side, if you want to find some of my best qualities and things you appreciate about me, just look for those — they are there too. As Werner Erhard said, “In every human being there is both garbage and gold, it’s up to us to choose what we pay attention to.” Looking for the good in others (as well as in life and in ourselves), is one of the best ways to find things to appreciate and be grateful for.
4) Seek first to understand. Often when we’re frustrated, annoyed or in conflict with another person (or group of people), we don’t feel seen, heard, or understood. As challenging and painful as this can be, one of the best things we can do is to shift our attention from trying to get other people to understand us (or being irritated that it seems like they don’t), is to seek to understand the other person (or people) involved in an authentic way. This can be difficult, especially when the situation or conflict is very personal and emotional to us. However, seeking to understand is one of the best ways for us to liberate ourselves from the grip of criticism and judgment, and often helps shift the dynamic of the entire thing. Being curious, understanding and even empathetic of another person and their perspective or feelings doesn’t mean we agree with them, it simply allows us to get into their world and see where they’re coming from — which is essential to letting go of judgment, connecting with them and ultimately resolving the conflict.
5) Be gentle with others (and especially with yourself).
Being gentle is the opposite of being critical. When we’re gentle, we’re compassionate, kind and loving. We may not like, agree with, or totally understand what someone has done (or why), but we can be gentle in how we respond and engage with them. Being gentle isn’t about condoning or appeasing anyone or anything, it’s about having a true sense of empathy and perspective. And, the most important place for us to bring a sense of gentleness is to ourselves. Many of us have a tendency to be hyper self-critical. Sadly, some of the harshest criticism we dole out in life is aimed right at us. Another great saying I love is, “We don’t see people as they are, we see them as we are.” As we alter how we relate to ourselves, our relationship to everyone else and to the world around us is altered in a fundamental way.