Mastering the art of ‘empathy’

The studies conducted by authors Jennifer Lerner and Christine Ma-Kellams showed that majority of people went for a systematic mode of thought rather than their intuition. 


“Cultivating successful personal and professional relationships requires the ability to accurately infer the feelings of others – that is, to be empathically accurate.


Some are better at this than others, a difference that may be explained in part by mode of thought,” said co-author Jennifer Lerner of Harvard University.
She added, “Until now, however, little was known about which mode of thought, intuitive versus systematic, offers better accuracy in perceiving another’s feelings.”