This is why listening is one of the keys to mutually fulfilling relationships. Listening with empathy, the ability to hear, understand and communicate your understanding is at the core of our best interactions.
Better listening equals better understanding. Listening:
- Promotes openness in relationships.
- Encourages others to share their ideas more willingly.
- Facilitates working relationships that produce creative solutions.
- Eliminates misunderstandings, communication errors and confusion.
- Improves your ability to better serve your customers.