Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates.
They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark. Most of the mistakes that have been made in the world have been through a lack of empathy. If one can identify with someone else and empathize with them, the biggest mistake of repeating mistakes can be avoided. To learn from somebody you need empathy. Empathy in the broadest sense refers to the reactions of one individual to the observed experiences of another.
If anybody asks me what is the highest virtue
of an entrepreneur I would say
nothing else but empathy.
Leadership is about empathy.
by Krutika Parmar