Leaders Need To Realise That There Is More To Empathy Than Saying That You Care

Ed Miliband, leader of Britain’s opposition Labour Party, is certainly attracting a lot of attention (for example, here and here) over his recently-announced attempt to present himself as a different sort of political leader.

As a man who is not renowned for his admiration of business, he might not appreciate this, but in his attempt to present himself as having empathy with voters he is following a trend growing popular with his counterparts in the corporate world.


Indeed, it could be that Miliband himself does not truly understand the notion of empathy. As Christine M. Riordan, professor of management at the University of Kentucky, wrote in a Harvard Business Review blog earlier this year, listening is a key aspect of empathy.