Koko raises $2.5 million to put human empathy inside every virtual assistant

With the excitement and hype building around virtual reality, Chris Milk famously referred to VR as an “empathy machine.” Immersion in a 360-degree landscape can, indeed, create empathy, but so too can plain text, argues the startup Koko.


Today Koko received $2.5 million to close a funding round, money the company will use to bring its emotionally intelligent A.I. to chatbots and virtual assistants like Siri and Alexa.