Keiko Krahnke & Edwin Rutsch: How to Build a Culture of Empathy in Business

Keiko Krahnke is Associate Professor of Management; Business Communications at University of Northern Colorado in the Montfort College of Business. Areas of research interests include spirituality and business, systems thinking, Appreciative Inquiry, and corporate citizenship. Currently interested in learning about human consciousness and teaching empathy and compassion. She says, Empathy is wholeness and knowing that we are all part of one field and are interconnected. The opposite of Empathy is being trapped in narcissism.