Karen Warner: Operating with Empathy: How to Build Organizations for Real People

Have you ever felt dehumanized by a system or organization? What does it mean to treat each other like “real people”? In this talk, Karen Warner explores the impact of organizational empathy.


Drawing upon a background in the social sector and her own family’s story, Karen challenges us to design and lead organizations that put human empathy front and center.


 Stanford Graduate School of Business