However, there’s a dark side to empathy that is rarely discussed. UX Booth’s own Andrew Maier explains in his article about reducing noise, that “although office environments are designed to encourage creativity, their inhabitants can occasionally hinder it”.
“Sometimes we can become overwhelmed by empathy at work,” adds Judith Orloff, MD, an assistant clinical professor of psychiatry at UCLA and author of “Emotional Freedom: Liberate Yourself from Negative Emotions and Transform Your Life.” She stresses that “in the workplace, empathy has both an upside and a downside. People who are extremely empathic and sensitive need to be aware of both.”
by Melisa Angulo-Javier