He considers empathy — the ability to truly put oneself in the shoes of another — to be a vital but neglected human capacity. “I absolutely believe that empathy can be taught,” he says, citing the success of a programme for Canadian schoolchildren called ‘Roots of Empathy’. He would like to see something similar in British schools. He writes a blog about empathy called ‘Outrospection’ and plans a book on the subject, and even a museum.