Empathy, a community focus, and team preparation are among the human/humanity-centered principles for design and innovation in the developing world.
IDEO’s Aaron Sklar and Sally Madsen discuss working with foundations, nongovernmental organizations and social entrepreneurs in “Design for Social Impact,” published in the spring issue of Ergonomics in Design. The article explains “empathy, a community focus, and team preparation are among the human/humanity-centered principles for design and innovation in the developing world.”
By Aaron Sklar and Sally Madsen
http://www.ideo.com/images/uploads/news/pdfs/EID_Spring_2010_Sklar.pdf