Now, I realize there are a lot of woman like me and that it might be easy for her to categorize me. But that’s not the point. My point is she lacked empathy.
Empathy is the capacity to recognize emotions that are being experienced by others.
Not for a split second did I feel she
put herself in my shoes.
Not for a split second did I feel she put herself in my shoes. She was cold and made me feel terrible about tracking my ovulation and that I must stop trying so hard.
….3 tips on how to bring empathy to your business
1. Put yourself in their shoes….
2. Meet Face-to-Face: Nothing says I care more than a face-to-face conversation….
3. Define & educate your clients on how your process works…