Researchers have some new insights into how power diminishes a person’s capacity for empathy. According to scientists, a sense of power shuts down a part of the brain that helps us connect with others. For their study that builds on past informati…

Patient experience has emerged as a dynamic issue for healthcare CEOs, physicians, and industry leaders. No provider can afford to offer anything less than the best clinical, physical and emotional experience to patients and families. As patients becom…

Afterword: Cold EmpathyThe narcissist’s ability to penetrate the defenses of his victims is instinctual and intuitive, not the outcome of deliberative analysis. He homes in on other people’s vulnerabilities as a tiger mauls a straying, weak…

I have a tendency to talk incessantly aboutempathy.  And if you’re my devoted readers, you know that empathy means conveying that you really understand another person’s point of view, completely.  You don’t have to share the same pe…