How To Lead with Empathy (and When Not To)

“Empathy,” writes philosophy professor Jesse Prinz, “is not a major player when it comes to moral motivation.”

 

David Brooks, who cites Prinz in a recent column in The New York Times, adds, “Empathy makes you more aware of other people’s suffering, but it’s not clear it actually motivates you to take moral action or prevents you from taking immoral action.”

 

Empathy in leaders, however, can be problematic. Those who must make decisions about the fates of others must not dwell on the persPublishonal implications…

 

“Good guy” managers are especially vulnerable to manipulation by those who seek favor and know how to play the empathy card so the manager will take it easy on them…

 

by John Baldoni