How Empathy Can Make Us Better Innovators

The ultimate purpose of innovation is to make our lives easier by transforming the way we do things (taking a taxi, flying to another country, fighting a disease, providing economic opportunities, etc.).

 

In order to achieve this transformation, it is necessary to understand what the potential users of those innovations need, feel and want. Daniel Goleman says that “a prerequisite to empathy is simply paying attention to the person in pain”.

 

These are some ideas on how to build our empathy:

  1. Be curious about people:..
  2. Be open-minded and avoid judgments:…
  3. Give credit…
  4. Cultivate and nurture empathy…

 

 

Enrique Rubio