Going Past Empathy: The Four levels of Listening and How you can listen your way to innovation

This week Listening is on our minds. Listening, and how it can generate real change, produce unexpected outcomes…and foster real innovation.

Creating real change is what we’re all here to do…we haven’t met a single person coming through the doors of The Design Gym who was willing to say “yes, the status quo is awesome.”


LEVEL 0: COSMETIC LISTENING
LEVEL 1: DOWNLOADING
LEVEL 2: CONVERSATIONAL
LEVEL 3: EMPATHIZING
LEVEL 4: EMERGENT