Misunderstandings and hurt feelings happen all the time, even more often online when you can’t see or hear each other, but Facebook wants things to go smoothly on its social network. So they are tapping some of the top minds at Yale and U.C. Berkeley to make it happen.
Unrehearsed and uncensored, a panel of real, live teenagers was the star attraction at Facebook’s fourth annual Day of Compassion.
It was a day otherwise marked by charts, graphs, and people with Ph.D.’s, who have studied how those teens interact on Facebook — including things like bullying.