People who empathize easily with others do not necessarily understand them well. To the contrary: Excessive empathy can even impair understanding as a new study conducted by psychologists from Würzburg and Leipzig has established.
Imagine your best friend tells you that his girlfriend has just proposed “staying friends.” Now you have to accomplish two things: Firstly, you have to grasp that this nice sounding proposition actually means that she wants to break up with him and secondly, you should feel with your friend and comfort him.’
by Gunnar Bartsch.
Artyom Zinchenko, Philipp Kanske, Christian Obermeier, Erich Schröger, Sonja A. Kotz. Emotion and goal-directed behavior: ERP evidence on cognitive and emotional conflict. Social Cognitive and Affective Neuroscience, 2015; 10 (11): 1577 DOI: 10.1093/scan/nsv050