Engage With Empathy, Collaboration and Communication

To effectively engage patients and caregivers, it is critical that health care providers engage with empathy. With empathy we connect, we understand, we listen, and we communicate…


Empathy: With empathy we can connect, engage and empower our patients. Empathy allows us to understand what patients are experiencing. By acknowledging their emotional state and listening attentively, we can engage our patients and empower them to be proactive and in charge of their health care.


According to Jodi Halpern, M.D., Ph.D., author of “What is Clinical Empathy?” published in the Journal of General Internal Medicine: “The whole point of empathy is to focus attention on the patient.”


by Barbara Ficarra