Enabling Empathy : She categorizes Empathy into Emotional and Cognitive Empathy, giving us examples of both. Indi Young

Through her talk, Indi Young explains how we must ask and listen more as a means to get past our assumptions.

Absorbing eclectic ideas, understanding varied work patterns and incorporating different ways of thinking will help broader ideas sprout.

She categorizes Empathy into Emotional and Cognitive Empathy, giving us examples of both.