As we started the call, I wondered about my experience with trying empathic listening I had captured from Stephen Covey’s fifth of the seven habits – seek first to understand, then to be understood.
When I put myself in the frame of reference of another person to understand him/her… I feel vulnerable, I feel insecure in that my footing isn’t planted on the ground I know of – that is, my own thoughts and belief system. Whenever that I am able to see from another person’s perspective, the quality of conversation is so enriching and growing. Now, only if I could do that every time… 🙂
by Deven P-Shah
