The importance of, and ways to foster, compassion in the workplace Early in my law practice, I remember going to the head of my team to report a serious work matter. Without hesitation, he told me to stop complaining and suck it up. Nee…

If you could take the necessary steps to better connect with your audience; you’d drastically improve conversions. Making sales is all about knowing your audience. Understanding what they’re going through.   One of the most useful e…

Cry activates adults’ brain regions important for attention and empathyInfant distress results in reduced oxytocin levels escalates their cryingWhen a mother hears cries, it raises oxytocin and encourages care-givingCries cause a dip in testosterone in…

Training on empathy is helping doctors build trust with patients, at a big savings over live training.   When one of my duties was handling complaints about clinicians in our managed care network, I got the most complaints about psychiatrists. So…