2-hours
Intended for: Students, junior managers and senior managers – people who need to communicate effectively, especially in situations in which there is a lot at stake
Contents: Workshop plan including warm-up exercise and 4 group exercises with a focus on what empathy actually means and how we can empathise more effectively. PowerPoint slides, trainers tips, further activities and further resources for both trainer and learner are included.
Objectives:
By the end of this roughly two-hour session your learners should be able to develop their skills in:
- Understanding more clearly what empathy actually means
- Understanding the physical and evolutionary basis of empathy
- Critically evaluating their own current ability to empathise
- Focusing on another person’s thoughts and feelings (i.e. empathise)
- Being aware of what it feels like to empathise
- Letting go of anything that might distract them for being empathic
- Resisting the temptation to speak when inappropriate
- Critically evaluating another’s person’s ability to empathise
- Handling an external evaluation (of their ability to empathise) in an aware and responsible way
- Empathising more effectively in their everyday lives