Design thinking is a concept that centers around applying creativity and innovation to our actions, decision making, and problem solving as human beings. More significantly, it focuses on the impact that this creative and innovative thinking has on ind…

A health care startup made a wild pitch to Cara Waller, CEO of the Newport Orthopedic Institute in Newport Beach. The company said it could get patients more engaged by “automating” physician empathy. It “almost made me nauseous,…

When I was an FTO teaching new correction officers how to do their job in the jail I always gave them a lesson on empathy and sympathy because I sincerely believe that officers must know what those terms are and why they are so important in corrections…

Founded by entrepreneur Kevin Adler and a handful of like-minded activists, Homeless GoPro is setting out to bridge the “empathy divide” that keeps San Francisco’s middle and upper classes from interacting with — or of…