The greatest thing we can do and offer is to be great listeners and have to have empathy for your culture to understand what is the truth.”
— John Jay, global executive creative director at W+K
One of the most important skills of a designer or creator is empathy. Without it you’ll fail to connect with users and clients in a meaningful way.
Books, movies, and plays are more than just entertainment, says psychologist and novelist Keith Oatley. They train us in the art of being human. He explains how fictional works nurture empathy and enhance our social and emotional lives.When we examine …
If you work in a hospital, an outpatient practice owned by a hospital, or an independent practice, or if you are a member of an accountable care organization (ACO), training in how to empathically communicate with patients may be in your future.That’s …
To better understand clinical empathy and what factors can undermine its experience and outcome in care-giving settings, a large-scale study was conducted with 7,584 board certified practicing physicians. Online validated instruments assessing differen…
A theory neutral and pre-empirical formulation of empathy as empathic action is presented as a basic feature of shared social practice, a core social competence, always more or less present if a person is to adequately engage with others.empathy as emp…
