Empathy in the Workplace: A Workshop with Miki Kashtan

Friday, March 4, 2011, 12:00pm-2:00PM
First Congregational Church of Oakland


Would you like to increase effectiveness and connection in your organization?

Are you tired of difficult conversations and strenuous meetings and would like some manageability in your work life?

In this workshop we plan on exploring some basic principles related to empathic communication in the workplace. We are particularly hopeful that groups and organizations will send some key individuals to this event.

The focus of this workshop is to provide an introduction to the following principles and practices and explore how to bring them into the workplace:

  • presence, even in the face of difficulty
  • clarity of purpose when making decisions or running meetings
  • attention to both parties’ needs in a conflict
  • providing feedback without criticism

Miki Kashtan, certified NVC trainer, is a founder of Bay Area Nonviolent Communication and the North America Leadership Program. Miki conducts organizational trainings, consults with private and public sector organizations and teaches NVC at workshops in the San Francisco Bay Area and around the country. Miki has been supporting global social change movements, including coaching of Peace Alliance members in their Department of Peace campaign, facilitation of the African Alliance for Peace summit in Ghana, and a global peace building and conflict transformation summit in Japan.

You may enjoy watching:

10-minute video interview of Miki Kashtan discussing empathy.

10-minute video of Miki Kashtan coaching role plays on the BayNVC Conflict Hotline TV show.