We talk a lot about “empathy” in the design world. But we don’t have a great deal of clarity about what empathy actually is, and what it costs us as both designers of products, or as human beings.
What is empathy?
Nursing theorist Theresa Wiseman argues that empathy involves the following:
Sam Ladner, PhD
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Dan Zahavi is a Professor in the Department of Media, Cognition, and Communication at the University of Copenhagen, where he specializes in the social dimension of self-experience; the nature of empathy and its relevance for social cognition; the relat…
