Empathy is the ability to understand and share the perspective, beliefs and feelings of another person. Empathy is the foundation of good marketing, whereby a marketer has such deep understanding of the customer that they can build products and services that the customer wants and is willing to pay for.
Empathy is also crucial to entrepreneurs, leaders of all stripes, managers of people, salespeople, in fact, we need empathy in almost every role in society.
You might not know her name or her face but you definitely know her voice. She the one telling you that you have run out of credit, that the number you’re dialing is unavailable… but what you might not know is that beside being a very demanded “voice…
When children with conduct problems see images of others in pain, key parts of their brains under-react, according to new research published today in Current Biology. The study, led by researchers at the UCL Division of Psychology and Language Sci…
When we talk about ‘empathising’ with another person, usually we think about being a nice person, being a good friend – essentially a fluffy concept sitting within the elusive realm of feelings and emotions.Yet recent discoveries in n…
Other countries might have more obvious concerns such as poverty, malnutrition, civil war or a high infant mortality, but the United States has as big a problem as exists anywhere in the world when it comes to empathy.“In no area are American kid…
