“If you could stand in someone else’s shoes… hear what they hear. See what they see. Feel what they feel. Would you treat them differently?” – Empathy: The Human Connection to Patient Care
I saw a video recently that gave me a lot to think about and mull over. It was titled “Empathy: The Human Connection”. Now right up front lets distinguish between “sympathy” and “empathy” – which both concern peoples’ feelings. You feel empathy when you’ve “been there” and sympathy when you haven’t. You feel compassion but not necessarily feel their feelings.